Performance Collision Centre Locations
Select the location nearest to you.
Performance Collision St. Catharines
342 Ontario Street
St. Catharines, ON L2R 5L8
Call: 1 (855) 688-4160
Performance Collision
Welcome to the Performance Collision FAQ Centre
A collision can disrupt more than your vehicle—it can interrupt your daily life. At Performance Collision, our goal is to make the repair process as straightforward and reassuring as possible.
With four convenient locations serving St. Catharines, Grimsby, Brampton, and Toronto, our experienced teams repair all makes and models using manufacturer-recommended repair procedures, advanced equipment, and quality materials. We work directly with many insurance providers, help coordinate the claims process, and keep you informed throughout every stage of your repair.
Most importantly, we stand behind our work with a Lifetime Guarantee on Workmanship for as long as you own your vehicle, giving you confidence that your repairs have been completed to a high standard.
Below are answers to some of the questions we hear most often about collision repairs, insurance claims, repair procedures, and what you can expect when you choose Performance Collision.
Performance Collision Repair
1. Why choose Performance Collision for collision repairs?
Performance Collision provides professional collision repair services through convenient locations in St. Catharines, Grimsby, Brampton, and Toronto. Our team is committed to restoring vehicles safely and professionally while providing exceptional customer service throughout the repair process.
From minor cosmetic damage to major collision repairs, we focus on quality workmanship, transparent communication, and repairs performed according to industry standards and manufacturer recommendations where applicable.
Performance Collision—Performance Collision St. Catharines, Performance Collision Grimsby, Performance Collision Brampton, and Performance Collision Toronto—is driven by Performance Auto Group, southern Ontario’s leading automotive retailer since 1964.
2. Where are Performance Collision’s repair centres located?
Performance Collision proudly serves customers through four convenient locations across Southern Ontario, including St. Catharines, Grimsby, Brampton, and Toronto.
These locations allow us to support customers throughout Niagara Region, the Greater Toronto Area, and surrounding communities while providing consistent repair quality and customer care.
3. Do you repair all makes and models?
Yes. Performance Collision repairs vehicles from a wide range of manufacturers, including domestic, import, luxury, and premium brands.
Our technicians work with modern repair equipment and procedures designed to support a variety of vehicle types, technologies, and repair requirements.
4. Can I get a collision repair estimate?
Yes. Performance Collision provides collision repair estimates to help customers understand the scope of repairs and associated costs.
Our team evaluates vehicle damage, discusses repair options, and works to provide clear information about the repair process.
5. Do you work directly with insurance companies?
Yes. Performance Collision works with many insurance providers and can assist customers throughout the claims process.
Our team helps coordinate communication, documentation, and repair information to help make the repair experience as smooth as possible.
Certified Collision Repair & Safety
6. Do I have the right to choose my own collision repair facility?
Yes. In most cases, vehicle owners have the right to choose where their vehicle is repaired, regardless of recommendations provided by an insurance company.
Choosing a collision repair facility you trust allows you to make an informed decision about the quality of repairs, customer service, and repair process that best meets your needs.
7. Why are manufacturer-approved repair procedures important?
Modern vehicles are designed with advanced safety systems, sensors, structural components, and driver-assistance technologies that require specialized repair procedures.
Following manufacturer-approved repair methods helps ensure repairs are performed according to engineering specifications and can help maintain vehicle safety, performance, and structural integrity.
8. Will my vehicle be safe after collision repairs?
When repairs are performed correctly using proper repair procedures, equipment, and materials, the goal is to restore the vehicle as closely as possible to its pre-accident condition.
Performance Collision focuses on quality repairs designed to help restore vehicle safety, appearance, and functionality following a collision.
9. What happens after I bring my vehicle in for repairs?
The repair process typically begins with a damage assessment and repair plan. Once approved, repairs may include structural work, parts replacement, refinishing, calibration procedures, quality inspections, and final delivery preparation.
Our team communicates throughout the process to help keep customers informed about repair progress and estimated completion timelines.
10. Why do modern vehicles require advanced collision repair techniques?
Today’s vehicles incorporate advanced driver-assistance systems, sensors, cameras, radar technology, lightweight materials, and sophisticated structural designs.
Repairing these systems often requires specialized equipment, training, and calibration procedures to help ensure the vehicle functions as intended after repairs are completed.
Ownership & Customer Support
11. How long do collision repairs usually take?
Repair timelines vary depending on the extent of vehicle damage, parts availability, insurance approvals, and repair complexity.
Our team works to complete repairs efficiently while maintaining the quality standards necessary to properly restore your vehicle.
12. Can Performance Collision help arrange a rental vehicle?
Yes. We understand that being without your vehicle after a collision can be inconvenient. Depending on your insurance coverage and repair circumstances, Performance Collision can help coordinate rental vehicle arrangements and transportation solutions while your vehicle is being repaired.
Our team works closely with customers and insurance providers to help streamline the process, minimize downtime, and keep you informed every step of the way. We’re committed to making your repair experience as convenient and stress-free as possible while your vehicle is being restored.
13. Does Performance Collision offer a warranty on repairs?
Yes. Performance Collision stands behind its workmanship with a Lifetime Guarantee on Workmanship for as long as you own your vehicle.
This commitment reflects our confidence in the quality of our repairs and our dedication to customer satisfaction.
14. What should I do immediately after a collision?
Following a collision, prioritize safety, contact emergency services if necessary, document the scene when it is safe to do so, exchange information with other parties involved, and contact your insurance provider.
Once the claim process has begun, our team can help guide you through the repair process and answer questions about next steps.
15. Why should I choose Performance Collision instead of a general body shop?
Performance Collision combines experienced technicians, manufacturer-aware repair procedures, advanced repair equipment, insurance coordination assistance, and a Lifetime Guarantee on Workmanship.
With locations across southern Ontario, our goal is to make the repair process as straightforward and seamless as possible while restoring your vehicle to a high standard of quality and safety.
